Jun 06, 2025
At the moment when consumer rights protection is attracting much attention, the annual 3.15 International Consumer Rights Day has become an important node for all sectors of society to focus on. In order to actively respond to the call of "building satisfactory consumption together" and further promote the integrity construction of the market, Hengfei Cable actively participated in Changsha's 2025 March 15 large-scale on-site publicity and consultation service activities, demonstrating the responsibility of enterprises with practical actions and conveying the firm belief in honest operation.
Speech by Zhu Bing, Member of the Party Group and Deputy District Chief of Furong District, Changsha City
Speech by Zhu Bing, Member of the Party Group and Deputy District Chief of Furong District, Changsha City
1.Firm principles, crowned with integrity
On the day of the event, Hengfei Cable set up a booth in Changsha Sanxiang Market, and a product display area and consultation service desk were arranged at the event site, so that customers can experience the quality and professional services of Hengfei Cable up close.
Jiang Min, sales director of Hengfei Cable, accepted the plaque of "Building Satisfied Consumption and Integrity Commitment Unit" issued by the organizer on behalf of the company. This is not only a recognition of our past honest business practices, but also a heavy responsibility. At the same time, dealer representative Li Shikang was also awarded the plaque of "Civilized and Integrity Merchant" issued by the organizer. This is not only an affirmation of Hengfei Cable and its dealers always put consumer rights first, but also reflects consumers' eager expectation that Hengfei Cable will continue to adhere to the principle of integrity and provide consumers with better products and services.
Jiang Min, sales director of Hengfei Cable, accepted the plaque of "Building Satisfied Consumption and Integrity Commitment Unit" issued by the organizer on behalf of the company. This is not only a recognition of our past honest business practices, but also a heavy responsibility. At the same time, dealer representative Li Shikang was also awarded the plaque of "Civilized and Integrity Merchant" issued by the organizer. This is not only an affirmation of Hengfei Cable and its dealers always put consumer rights first, but also reflects consumers' eager expectation that Hengfei Cable will continue to adhere to the principle of integrity and provide consumers with better products and services.
2.Manage honestly and build a brand
Hengfei Cable has always regarded honest operation as the cornerstone of corporate development. From strict control of raw material procurement to continuous improvement in production processes, every link follows the highest requirements.
3.Careful after-sales service, escort
In addition to strictly controlling product quality, we are also well aware of the importance of after-sales service to consumers. In 2017, Hengfei Cable took the lead in launching the home decoration after-sales service system "Heng Service", aiming to provide customers with all-round and one-stop caring services.
"Constant Service" covers all aspects from product installation guidance to after-sales service. After the completion and acceptance of the circuit, Hengfei will provide exclusive services such as "four exemptions and one notification": free authenticity verification, free circuit detection, free panoramic shooting, free lifelong warranty, and informing power usage knowledge. It conveys Hengfei Cable's firm belief in adhering to integrity and being consumer-oriented in its business.
This participation in Changsha City's 2025 March 15 large-scale on-site publicity and consultation service activity is another vivid practice of Hengfei Cable's implementation of the concept of honest business. In the future, we will continue to adhere to the bottom line of integrity, continuously improve product quality and service levels, and contribute to the construction of a more harmonious and reliable market environment.
"Constant Service" covers all aspects from product installation guidance to after-sales service. After the completion and acceptance of the circuit, Hengfei will provide exclusive services such as "four exemptions and one notification": free authenticity verification, free circuit detection, free panoramic shooting, free lifelong warranty, and informing power usage knowledge. It conveys Hengfei Cable's firm belief in adhering to integrity and being consumer-oriented in its business.
This participation in Changsha City's 2025 March 15 large-scale on-site publicity and consultation service activity is another vivid practice of Hengfei Cable's implementation of the concept of honest business. In the future, we will continue to adhere to the bottom line of integrity, continuously improve product quality and service levels, and contribute to the construction of a more harmonious and reliable market environment.
